Terms & Cancellation

Booking Acknowledgment.

By completing a booking with Corbett KāSā, operated by Sanorah Hospitality Pvt. Ltd., you acknowledge and accept the following:

• You are making a booking with the hotel directly.
• Please review the booking and cancellation policies for your booking. Should you make a change or cancel the booking, the cancellation penalties specified below may apply.
• You may be asked to furnish your form of payment and identification proof during check-in.
• Other inclusions not listed as a part of this booking may be chargeable.
• If the booking requires payment by a certain date, non-payment by that date will cause the booking to be automatically cancelled.

Reservation & Payment.

A reservation at Corbett KāSā is confirmed only after we receive a deposit or full payment, as specified in your booking confirmation. Rates are quoted in Indian Rupees (INR) and are subject to applicable taxes and government levies.

• Direct bookings require a 50% advance at the time of booking; the remaining 50% is payable at check-in.
• We accept all major credit and debit cards, UPI, NEFT, and bank transfers. Cash is accepted at the front desk for incidentals only.
• Rates are dynamic and may change without prior notice. The rate confirmed in your booking is the final rate for that stay.

Cancellation & Refund.

Cancellation charges depend on how far in advance you cancel from your check-in date. The table below applies to direct bookings made on this website. Bookings made through OTAs and third parties are subject to that channel's separate terms.

Refunds are processed within 7–14 working days to the original payment method. Bank processing times may add a few days on top. Modifications (date shifts, downgrades) made within 72 hours of check-in are treated as cancellations.

No-Show.

If you do not arrive on the confirmed check-in date and have not informed us in advance, the booking will be marked as a no-show and the full booking amount will be retained. Subsequent nights of the same reservation will be released for re-sale.

Group Bookings.

Reservations of five or more rooms, weddings, residencies, and corporate retreats follow a separate group policy:

• 50% advance at the time of confirmation, balance due 15 days before the event.
• No cancellation is allowed. A cancellation forfeits the full advance paid.

Wedding and large-event terms are issued separately as part of the event contract.

Force Majeure.

In the event of cancellations due to circumstances beyond reasonable control—including but not limited to natural disasters, pandemics, government restrictions, or transport disruptions—Corbett KāSā will offer a credit voucher valid for 12 months in lieu of a cash refund. The voucher may be used by you or transferred to a guest of your choosing. Long weekends and holidays will not be valid for the voucher.

Children.

We welcome families of every shape.

• Children up to 5 years stay complimentary in the parents' room.
• Children aged 6–12 are charged child rates.
• Children 13 and older are treated as adults for occupancy and rate purposes.
• High chairs, baby cots, and quieter menus are available on request.

Pet Policy.

The property does not permit pets. Corbett KāSā sits at the edge of the Sitabani forest and we share our boundary with wild residents—dogs in particular can be stressed by the calls, and they can stress the wildlife in return. We're glad to suggest pet-friendly kennels in Ramnagar if helpful.

Check-in & Check-out.

Check-in opens at 1:00 PM; check-out is by 10:00 AM. Early check-in and late check-out are subject to availability and may carry a fee. Valid government-issued photo identification is required for all adult guests at check-in (Aadhaar, passport, driving licence, or voter ID).

Foreign nationals are required to provide passport details under government regulations.

Damages.

Guests are responsible for any damage caused to the room, its contents, or the property during their stay through negligence or wilful misconduct. The cost of repair or replacement will be charged at actuals to the registered guest at the time of check-out or to the card on file.

Privacy & Data.

This privacy policy sets out how we use and protect any information that guests give us when they use this website. We are committed to ensuring that every guest's privacy is protected. Should we ask a visitor or guest to provide certain information by which they can be identified when using this website, they can be assured that it will only be used in accordance with this privacy policy.

We at Corbett KāSā are committed to the privacy of everyone who accesses our website, www.corbettkasa.com. We collect personal data only as needed to provide outstanding service, to process your requests, or to provide you with information. We do not sell or rent guest data to third parties.

This website uses cookies, including through Google Tag Manager, to understand how visitors use it and to improve it. You can block or delete cookies at any time in your browser settings.

If you'd like a copy of the data we hold on you, or would like it removed, write to us at kasa@corbettkasa.com.

Jurisdiction & Disputes.

These terms are governed by the laws of India. Any disputes arising in connection with your stay or booking shall be subject to the exclusive jurisdiction of the courts at Nainital, Uttarakhand.

For any clarification or concern, please reach our hospitality team at kasa@corbettkasa.com or call +91 8920 524236.